Liberty Care Mobility – Return Policy
Return Address:
Unit 5 – 3600A Laird Road
Mississauga, Ontario
L5L 6A6
Canada
Liberty Care Mobility accepts returns within 30 days of the customer receiving the product. All return shipping costs are the responsibility of the customer.
To qualify for a return, the following conditions must be met:
-
Items must be in original packaging
-
Items must show no signs of use (e.g., scratches, marks, wear on tires, tears)
-
All parts and accessories must be included and in their original packaging
Items Not Eligible for Return:
-
Products not in original packaging
-
Bathroom safety equipment (due to hygiene reasons)
-
Mattresses, pillows, and bedding
-
Special order items (i.e., products not in stock and ordered at the customer’s request)
-
Lift chairs
-
Wheelchairs and custom wheelchairs
-
Cushions
-
Braces
-
Cold therapy systems
-
Power wheelchairs
-
Mobility scooters
-
Home hospital beds
-
Replacement parts
Restocking Fee
In exceptional cases and only with prior approval from management, returns may be accepted for otherwise non-returnable items. If approved, a 35% restocking fee will apply.