Last updated: [Feb 02 2026]
Who We Are
Liberty Care Mobility Inc. (“we,” “us,” or “our”) operates the website https://libertycare.ca. We provide mobility equipment, home accessibility products, rentals, and related services across Canada.
We are committed to protecting your privacy and handling your personal information in a responsible and transparent manner, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What Personal Information We Collect
We may collect the following types of personal information depending on how you interact with our website or services:
Information You Provide to Us
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Name
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Email address
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Phone number
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Billing and shipping address
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Order and rental details
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Account login information (if you create an account)
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Any information you voluntarily submit through forms, emails, or comments
Automatically Collected Information
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IP address
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Browser type and device information
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Pages visited and interaction data
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Cookies and similar technologies
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available on Automattic’s website. After approval, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data from images posted on the site.
Cookies
Our website uses cookies to improve functionality and user experience.
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If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
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A temporary cookie is set when you visit the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
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Login cookies last for two days, and screen preference cookies last for one year. Selecting “Remember Me” will keep you logged in for two weeks.
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If you edit or publish content, a cookie storing the post ID will be saved and expires after one day.
You can disable cookies through your browser settings, though some site features may not function properly.
E-Commerce, Payments & Financing
When you make a purchase or rental through our website, we collect information necessary to process your order, including billing and shipping details.
Payment Processing
Payments are processed securely through third-party providers, including:
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PayPal
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Apple Pay
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Google Pay
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Affirm (financing)
We do not store or process full credit card numbers on our servers. Payment information is handled directly by these providers in accordance with their own privacy and security policies.
Third-Party Services
We may use third-party services to operate and improve our website, such as:
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Payment processors
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Financing providers
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Shipping and logistics platforms
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Website analytics and performance tools
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Email and communication services
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Spam detection and security services
These third parties only receive the information necessary to perform their services and are required to safeguard your information appropriately.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (such as videos, images, or articles). Embedded content behaves in the same way as if you visited the originating website directly.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, particularly if you are logged into their platform.
How Long We Retain Your Information
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Comments and related metadata are retained indefinitely to allow follow-up comments to be recognized automatically.
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Customer and order information is retained as required for business, legal, tax, warranty, and security purposes.
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Registered users (if applicable) can view, edit, or delete their personal information at any time, except for usernames.
Your Rights Under Canadian Law
Under PIPEDA, you have the right to:
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Request access to the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal information, subject to legal or operational requirements
To make a request, please contact us using the information below.
Where Your Information Is Sent
Visitor comments may be checked through automated spam detection services.
Some service providers may store or process data outside of Canada, in which case your information may be subject to the laws of those jurisdictions.
Healthcare & Product Disclaimer
Liberty Care Mobility does not store medical charts or clinical health records through this website. Any information provided is used solely for sales, rentals, service coordination, customer support, and related administrative purposes.
Contact Information
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Liberty Care Mobility Inc.
📧 Email: info@libertycare,ca
📍 Website: https://libertycare.ca
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.